Privacy Policy
Introduction
Welcome to Garden Maintenance Leyton. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services.
Information We Collect
We may collect various types of information to provide and improve our services to you.
Personal Information
Personal information refers to any information that can be used to identify you directly or indirectly. This includes:
- Name
- Contact details, such as phone number and email address
- Home address
- Payment information
Non-Personal Information
Non-personal information is data that does not directly identify you. This includes:
- Browser type
- IP address
- Usage patterns on our website
How We Use Your Information
We use the information we collect for various purposes to provide and enhance our services to you.
To Provide Services
Your information is used to deliver the services you request, including:
- Scheduling and coordinating garden maintenance appointments
- Processing payments
- Communicating with you about your service requests
To Improve Our Services
We analyze non-personal information to improve our services, which includes:
- Identifying trends and usage patterns
- Enhancing customer experience
- Developing new features and services
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except for the following trusted third parties who assist us in operating our business:
- Payment processing companies
- Service providers who assist with scheduling and communication
These third parties are obligated to keep your information confidential and are not permitted to use your data for any other purpose.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Secure servers and encryption technologies
- Regular security assessments and audits
- Access controls to limit data access to authorized personnel only
Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information, but cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal data - You can request a copy of the personal information we hold about you.
- Rectify inaccuracies - You can request corrections to any inaccurate or incomplete information.
- Erase your data - You can request the deletion of your personal information, subject to certain conditions.
- Restrict processing - You can request that we limit the processing of your personal information.
- Data portability - You can request to receive your personal information in a structured, commonly used format.
- Object to processing - You can object to the processing of your personal information for certain purposes.
To exercise any of these rights, please contact us as outlined in our internal communication channels.
Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
International Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your data to countries that may have different data protection laws.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Acceptance of Terms
By using our services, you signify your acceptance of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Effective Date
This Privacy Policy is effective as of April 27, 2024.